There is this incredibly interesting hidden economy inside the United States. The government is responsible for all sorts of services, especially state governments. This responsibility requires state governments to lease and operate buildings, prisons and other facilities. All of these buildings require certain services that include custodial, electrical and telecommunications services. These services are then contracted out to private third-party companies.
Once the contract is secure, that third-party company becomes the only provider of those services to that facility. One of the most lucrative third-party government contracts a company can get its hands on is the telecommunications services. It is especially lucrative if you get a government contract to service a prison.
The largest of these third-party telecommunications companies is Global Tel-Link. They pull them $500 million per year charging for telephone calls to prisoners. But they’ve made the news in a very negative way lately because of their unethical treatment of prisoners and their families. Apparently, they charge enormous rates for a terrible service.
Their biggest competitor is called Securus Technologies. This company takes a different route. Not only do they provide crystal-clear call quality, they also provide Internet services and video chat services. Their prices are reasonable and they boast the largest customer service call center in the industry.
Securus Technologies doesn’t just rest on his laurels. The technologies company also innovates to help law enforcement officers during investigations. Every single phone call made by any prisoner inside a gel that the service is recorded. These phone calls contain incredibly important information for police officers who are looking to prevent crime.
Securus Technologies gives these police officers a cutting edge weapon in preventing crime. A new software innovation enables police officers to quickly search the recorded phone call database for one person’s voice. This allows for concise investigations.