2018 is shaping up to be a great year for leading prison technology company, Securus Technologies of Dallas, Texas. They recently completed an 18-month long testing program with their innovative drone detection technology. The technology is designed to locate and triangulate drones operating near corrections facilities. These drones are increasingly being used to deliver illegal contraband to inmates inside of prisons across North America. Securus Technologies is dedicated to making those prisons safer places through this drone detection technology.
The company is also coming off one of its best years to date. They were recently recognized for their customer service at the 11th Annual Stevie Awards held in February 2018. They won 3 separate Stevie Awards including the top Gold Stevie Award for their Customer Service Training Department. The company prides itself on providing U.S.-based customer service to over 1.2 million inmates and 3,500 government agencies.
Securus Technologies was founded in 1986 by a former law enforcement officer and has a goal of making the world a safer place to live and work. The company has over 1,000 employees in the United States and operates 4 offices in Texas and Georgia. They provide a wide range of technology-based services including biometric analysis, parolee and inmate tracking, electronic payment processing, phone and email self-service, and inmate education.